EchoVPN:Fast&Safe (hereinafter referred to as "we", "us", or "our") prioritizes user data privacy above all else and upholds a rigorous zero-logs privacy framework at all times. This Privacy Policy clarifies the rules for us to gather, utilize and safeguard user-related data when you access our mobile application and matched virtual private network services (collectively referred to as the "Service"). All service operations fully align with Google Play Developer Program Policies and mainstream cross-border data privacy regulatory standards worldwide.
Users can access all core VPN functions of this app without account registration, identity login or personal information binding. We only obtain user-submitted contact details when users actively reach out to our customer support team for technical troubleshooting. The only collected content includes your contact email and detailed fault descriptions you provide. Such information is exclusively used to resolve after-sales feedback and technical connection failures, with no secondary usage scenarios.
To sustain stable server connections, optimize app operational fluency and resolve occasional runtime bugs, we only collect anonymized technical metadata that cannot be matched to individual user identities. The collected scope covers device hardware model, mobile system version, current app build number, real-time VPN connection status and abnormal connection error logs. All metadata is isolated from user personal identifiers and cannot be used to trace individual users.
EchoVPN:Fast&Safe strictly follows the zero usage log and zero traffic log principle. We explicitly confirm that we will never collect, store, backup or record the following sensitive user network data in any form:
Short-lived temporary connection parameters are only cached in device volatile memory during active VPN tunneling to maintain link stability. The system will automatically wipe all temporary data instantly once users disconnect the VPN. No temporary connection data will be saved on local device storage or remote cloud servers under any circumstances.
All anonymized technical metadata we collect will only be applied for the legitimate purposes listed below, and we will not expand data usage scope without explicit compliance basis:
We prohibit all forms of user data monetization. We will not leverage user metadata for targeted advertising, cross-platform user profiling or third-party commercial promotion, and we will never push personalized content based on user network habits.
We will never sell, lease, barter or transfer user-related data to external commercial third parties. We may only disclose limited anonymized data in the following two scenarios:
We retain all collected technical diagnostic data only for the shortest period required to complete service optimization and fault repair. All residual diagnostic logs will be automatically purged or permanently anonymized through background scheduled tasks on a regular cycle, with no long-term passive retention.
We deploy industry-standard end-to-end encryption protocols, server access permission isolation and internal data auditing mechanisms to prevent unauthorized data access, internal leakage, malicious tampering and accidental data loss. Nonetheless, we formally remind all users that no existing network transmission or electronic storage technology can guarantee 100% absolute data security. We will continuously iterate security measures to minimize potential data risks within commercially reasonable limits.
Our VPN service is oriented exclusively to users aged 13 and above. We do not intentionally develop service functions for minors under 13 years old, and we will not actively collect any personal identifiable information from underage users without verified guardian consent.
Subject to local data protection laws applicable to your resident region, you hold the right to inquire about, access or request deletion of your anonymized technical data records. For privacy consultation, data right applications or privacy complaint feedback, please contact us via the reserved official channel below.
We may revise the terms of this privacy policy to match service function upgrades or updated global privacy compliance rules. All revised versions will be posted inside the app’s privacy page in a timely manner. Your continued use of EchoVPN services after the update release will be deemed as voluntary acceptance of the revised privacy policy terms.